Client Story: High-Volume Oncology Department Unlocks Hidden Revenue by Optimizing Ambulatory Throughput

A large academic medical center operating a high-volume oncology department in Southern California discovered an opportunity to meet growing demand. Clinic leadership enlisted HealthChannels to conduct a comprehensive care team consultation and workflow audit to help identify where they could optimize their practice to continue growth.

The resulting care team design introduced a shared pod framework where a single Clinical Assistant, trained by Enabli Health, supported three active provider teams each shift. This role integrated routine clinical duties and operational logistics to drive a highly efficient parallel processing model, expanding the Clinical Assistant’s scope far beyond basic administrative support.